Managed IT Services
Present day workforce comprises of people, machines and devices. Your supply chain spans the globe. Customers demand the highest levels of availability. In this global, always-on model, you need to adopt business practices that are efficient, reliable, and secure – and improve your competitive advantage.
Simplify your operation by letting us look after your infrastructure. We can manage your data networks, provide mobility solutions, and IT and security services, while your workforce can focus on core business. Our experts will monitor your network and devices and thus be able to address potential problems quickly – helping mitigate disruption to operations and damage to critical assets.
We offer
- Network Planning
- Network Management
- Server Management and Monitoring
- Client Node / User Management
- Remote Access Solutions
- Linux Support
NETWORK PLANNING
We use a top-down, qualitative evaluation of a proposed data communications system starting from a clear understanding of the structure, policies, and culture of the organization or organizations that will be using the system; including understanding the business role of the proposed application.
Our expertise lies in the Wireless Networks domain, with the team's collective experience of 30+ years of implementing Wireless ISP Networks in Africa and Mauritius. We have designed and executed projects in East Africa, West Africa and Mauritius implementing WiMAX, MS-CDMA and 802.11 based networks.
We focus on planning and designing medium size networks, also called private networks which are frequently owned by organizations for their own use. This may also include wide area networks, covering multiple locations of the same organization.
NETWORK MANAGEMENT
Server Management and Monitoring
- We take responsibility for managing and maintaining your servers by:
Working remotely to download and effect patches and routine OS updates to keep the servers running efficiently
Managing user names, password, permissions, services and shares.
Monitoring server performance and tweaking it to maximise efficiency.
Undertaking a regular backups testing regime, ensuring backup system is working.
Advising, costing and implementing on hardware or major software upgrades, changes or modifications as required.
- Answer technology-related questions and participate in technical problem-solving for individuals within your organisation.
Provide assistance with hardware and software installations.
Help your users to use their hardware and software more effectively and efficiently.
Coordinate hardware repairs.
REMOTE ACCESS SOLUTIONS
Providing secure Remote Access solutions to enterprise information is necessary as corporations continue to move business activities online and expand the enterprise border beyond physical space limitations. However, many companies today still rely solely on stagnant, reusable passwords for security purposes, thus creating opportunities for the compromise of enterprise information. Our Secure Remote Access Solutions provide everything you need to identify users with assurance and confirm network rights, enabling you to:
- Increase efficiency by permitting your remote human resources to securely access information from anywhere at anytime.
- Save time and money by securely moving business activities to the web, removing time-consuming and costly manual intervention.
- Improve effectiveness by allowing associates, clients, and suppliers to securely access the vital information that they need to do business.
LINUX SUPPORT
We can provide you with access to experienced technicians who will help you solve problems with any Linux distribution -- Red Hat, Debian, SUSE, Fedora Core, CentOS, Ubuntu.
We know this technology, inside and out, and we can help you with anything Linux-related and more: operating system and upgrades; software installation and configuration; system optimization; Apache web server configuration; e-mail and anti-spam configuration; database configuration and administration; security; and more.
ABOUT Unitech
- Founded in 2003
- Offices in UAE, Europe, Mauritius, India
- We provide client specific solutions